Media Express LLC logoAIAgents.onlby Media Express773-800-1520Free estimate

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AI services for Chicago companies

AIAgents.onl, a service of Media Express LLC, designs, connects and runs AI agents for companies: front-desk and voice agents, customer support, workflow automation, consulting and custom builds. We also design websites, run SEO, marketing and advertising, and build apps, integrations and automations. Every project starts with a written scope, uses accounts you own and keeps a person in charge of risky steps.

  • Since 1995Founder-led Chicago agency in Mount Prospect, Illinois.
  • People approveAgents ask before risky steps and log every action.
  • English and PolishSupport in both languages, on site in the Chicago area.

By Media Express LLC · Updated 2026-10-13 · Chicago, Illinois

Pick the problem you want solved

Each page below goes deep on one job: how it works, what it needs, which rules apply in Illinois and the United States, and when it is not worth doing. Sources are listed on every page.

Web design, WordPress and every CMS

We design and build new websites, rebuild old ones and keep them fast, on WordPress, on any other CMS or on our own CMS MESH 5.1 (Media Express Static Hub). AI tools help us work faster, a person decides what goes live, and the site stays yours.

  • New website, custom design

    A site designed around your business, not a template: structure, design, build and launch, with the content outline agreed first.

  • Custom web design

    Hand-built layouts and brand-matched pages for the times a theme will not do, designed for phones first.

  • WordPress, rebuilt with AI tools

    New WordPress builds and rebuilds on modern themes, with AI-assisted editing and content updates that you approve before they go live.

  • Every other CMS

    Shopify, Wix, Squarespace, Webflow, Joomla, Drupal and custom platforms: we work in the CMS you already have, or move you to a better one.

  • Speed-up

    Faster pages through image and script work, caching and better hosting, measured with Core Web Vitals before and after.

  • WordPress cleanup

    Remove old plugins, bloat and spam, repair a hacked or broken site, update safely and set up backups.

  • Hosting and migration

    Move from another CMS or host without losing your rankings, onto hosting that can grow with the business.

  • Rebuilt for AI search

    Clean structure, schema and an llms.txt file, so search engines and AI assistants can read, understand and cite your site.

Marketing and SEO that bring calls, not only clicks

We plan, run and report marketing for local and national businesses, built for Google and for AI answers. SEO now includes AEO, GEO and AI SEO: the work that gets you found in search results and considered by ChatGPT, Gemini and Perplexity.

Advertising on radio, search, social, video and display

We build and manage campaigns on radio, on the major online platforms and on our own channels, for every budget. You set the ceiling, we report every dollar, every call and every form, and AI helps with copy and tests while a person approves the spend.

Apps, integrations, automation, intranets and smart homes

We build custom apps, connect the systems you already use and automate the repetitive parts, for companies and for homes. Everything runs on accounts you own, with documentation and backups.

  • Custom apps

    Web and mobile apps, customer portals and internal tools, built around your process.

  • Connect your systems

    CRM, accounting, e-commerce, email, phone and spreadsheets joined through APIs and webhooks, so data is entered once.

  • Automation

    Workflows that run themselves with n8n, Make, Zapier or custom code, with AI steps and human approval where it matters.

  • Intranet for companies

    A private staff portal: documents, procedures, a knowledge base and permissions that follow your folders.

  • Private servers and backups

    Run it in the office, in the cloud or both, with backups and isolated private data.

  • Intranet for homes

    A private family hub for files, photos, calendars and devices, hosted at home.

  • Smart home automation

    Lighting, climate, security and schedules in one dashboard, local first so they keep working when the internet does not.

Since 1995: older than Google

Media Express opened on April 1, 1995. Google Inc. was incorporated in 1998. We built websites when most people reached the internet through dial-up modems, and we are still here, stronger, because we kept learning: from hand-coded pages to WordPress, from search engines to AI assistants.[4]

  • Since April 1995

    Founder-led, in the Chicago area, with 2,500+ digital projects delivered.

  • Polish-American agency

    Support in English and Polish, remote across the United States and on site around Chicago.

  • AI-supported today

    The same craft, now with AI tools doing the repetitive work and a person deciding what ships.

Polonijna agencja w Chicago od 1995 roku. Widzieliśmy już wszystko i nadal tu jesteśmy.

Tools and proof

Start with a ten-question self-check, or read how we run AI agents in our own business before you decide to trust us with yours.

How to choose where to start

  1. Find the single process that costs most

    Look for work that is repeated, rule-bound and handled by people who would rather do something else: missed calls, ticket triage, data re-entry, report assembly.

  2. Decide what must stay with a person

    Money movement, messages to customers and changes to records are the usual candidates for an approval step.

  3. Pilot before you scale

    A pilot on real data shows whether the agent pays back. If it does not, we say so.

  4. Keep ownership

    Accounts, data and documentation stay with you, so you are never locked in.

Our governance approach borrows from public frameworks such as the NIST AI Risk Management Framework, which organizes AI risk work into Govern, Map, Measure and Manage.[1]

What is the same in every project

The services differ, the way we work does not. Five habits run through every engagement, whether it is a receptionist agent or a custom build.

  • A written scope before work

    Goal, tools, approvals, success measure and the things the agent will not do, agreed with you in writing.

  • Least privilege

    A dedicated service account per agent with only the permissions its job needs, on accounts you own.

  • Approvals where it matters

    Low-risk steps can run alone. Spending money, writing to customers and changing records can wait for a person.

  • Logs you can read

    Every action is recorded in a form you can review, so you can see what happened and switch the agent off.

  • Handover and upkeep

    Documentation, access and monitoring are handed over or kept running, whichever you choose, so nothing depends on one person.

If a project does not look like a good fit, we say so. Sometimes the right answer is an off-the-shelf tool, a small change to a process or simply waiting until the data is in better shape.

Questions answered

What does AIAgents.onl do?
We design, connect and run AI agents for companies and teams. That covers front-desk and voice agents, customer support, workflow automation, advisory work and custom builds, with human approval and audit logs on anything risky.
Who is behind it?
Media Express LLC, a Mount Prospect, Illinois digital agency founded on April 1, 1995. You reach people by phone at 773-800-1520, Monday to Friday 9 to 5 and Saturday 10 to 2 Central, in English or Polish.
Do you publish prices?
Not on this site. The cost depends on the process, the systems involved and the approvals needed, so we send a written scope with pilot and running costs after a short call, before work begins.
How does a project start?
With a request, a short call and a written scope. The scope names the goal, the tools, what the agent may do alone, what needs approval and how success is measured. Then we build a pilot on real data and review the logs with you.
Do you work outside Chicago?
Yes, remotely across the United States. Most of the work is done remotely, on-site visits are possible in the Chicago area when they help, and support is available in English and Polish for owners who prefer to talk in Polish.
Can the agents run on our own servers?
Yes, when privacy or policy requires it. We can run agents and open models on your server and manage it afterwards, or use cloud services on accounts you own.
Do you ask for passwords or API keys in the form?
Never. Access is shared later through a secure channel, never in a web form or an email, with a dedicated account per agent and only the permissions that its job needs.[2]
What if an AI agent is wrong?
It will sometimes be wrong, which is why we design for it. Risky steps wait for a person, every action is logged and the agent can be switched off. The proof page shows examples of mistakes in our own work and the controls that came from them.[3]
Can you advertise my business on the radio, on air and online?
Yes, both, for every budget. We write the script in English or Polish, produce the spot with voice talent, place and negotiate it on Chicago-area stations, including Polish-language stations, and run online streaming radio ads, including on our own Polish radio network.
Do you build websites on WordPress and other CMS?
Yes, on every major platform. We design new sites, rebuild old ones, clean up and speed up WordPress, and work in Shopify, Wix, Squarespace, Webflow, Joomla, Drupal and custom platforms, or on our own CMS MESH.
What is CMS MESH?
CMS MESH 5.1 (Media Express Static Hub) is our own CMS. It produces ultra-fast static pages that are edited by hand, built AI-ready from the first line, with nothing to patch. This site runs on it.
How long has Media Express been in business?
Since April 1, 1995, three years before Google was incorporated in 1998. We built websites in the dial-up era and are still here, working with AI tools today.[4]
Can you build an app, connect our systems or automate our smart home?
Yes. We build custom apps, connect the systems you already use, automate repetitive work and set up intranets for companies and for homes, including local-first smart home automation.
Do you work with small budgets?
Yes, with every budget. Tell us what you can spend and we propose what fits, in stages if needed. The estimate is free and there is no commitment.

Sources

  1. AI Risk Management Framework (NIST), accessed 2026-10-12. Background for the governance approach (Govern, Map, Measure, Manage).https://www.nist.gov/itl/ai-risk-management-framework
  2. LLM06:2025 Excessive Agency (OWASP Gen AI Security Project), accessed 2026-10-12. Least privilege and human approval of high-impact actions.https://genai.owasp.org/llmrisk/llm062025-excessive-agency/
  3. Building effective agents (Anthropic), accessed 2026-10-12. Human checkpoints and sandbox testing for agents.https://www.anthropic.com/engineering/building-effective-agents
  4. How we started and where we are today (Google), accessed 2026-10-13. Google Inc. was incorporated in August 1998.https://about.google/company-info/our-story/

How we checked this page

Last verified 2026-10-12 · Media Express LLC

What we checked

  • Company facts match the Media Express entity data published on mediaexpress.us and in our llms.txt.
  • Public sources opened and read on the access date.
  • The year Google was incorporated, read on Google's own history page on 2026-10-13.

What we could not verify

  • Opening hours and the phone number are our own statements and are not independently verified here.
  • The descriptions of our services and of CMS MESH are our own statements; the company age is from our entity data.

General information, not legal, financial or security advice. Rules and vendor terms change; check the cited source before you rely on a figure.

Tell us which team drowns in repetitive work

Describe the process in a few lines. We reply with a written scope before any work starts.

We never ask for passwords or API keys here. Your message goes to the Media Express team; see the privacy notice. You can also call 773-800-1520 or use the full request form.